Visit

Free lockers to leave your coat and other belongings are located in the welcome room. There is also a cloakroom next to it. There are more lockers at the entrance to the library, but these are reserved for visitors to the library and research centre.

Gender-neutral, lockable restrooms and accessible toilets are found throughout Kanal, some with baby changing tables: one at the welcome room, another on the floor below the rooftop bar, and one at the playground.

Throughout the building you’ll find various types of seating – specially designed for Kanal – that are free to use and move around. There is also a dedicated quiet room for visitors to unwind and recharge.

Free Wi-Fi is available throughout the building. Simply connect to the Kanal guest network, accept the terms and conditions, and go online. No password required

There are seven water fountains dotted around the building where you can fill your drinking bottle with filtered water for free. There are two on the ground floor, three on the first floor, one on the showroom balcony, and one on the rooftop terrace. Tap water is also free in the restaurants and bars.

The main building is entirely accessible to visitors with prams, pushchairs and wheelchairs. All entrances are barrier-free and equipped with automatic doors. There is an accessible ticket counter and lifts to take you comfortably to each floor. For those who wish to use them, there are folding chairs and wheelchairs available in the welcome room. K1, an annex of Kanal located on the other side of the canal, is not accessible to wheelchair users unfortunately.

Accessibility information

All assistance dogs and service animals are welcome.

The info desk, ticket counter and tour guides are equipped with an induction loop.

Lost-and-found items are collected at the info desk in the welcome room: feel free to drop in to reclaim your things.

Kanal has 20,000 m2 of public space that is free to use. The showroom and main walkways on the ground floor, the playground, the library and other spaces on the floors above, are all accessible without a ticket. There are also programmed shows and events that do not require a ticket.

Most of the exhibitions and events do require an entrance ticket. To book tickets online, go to the event page and click on ‘Tickets’. You can order tickets for multiple events at once by clicking on ‘Continue shopping’. You can also buy your tickets at the ticket counter, which is open daily from 10:00 to 18:00 (except on Mondays and Tuesdays), and one hour before a performance begins. You can pay online and at the ticket counter using Bancontact, Visa, Mastercard and gift vouchers. The ticket counter also accepts cash.

Rebooking your ticket to a different date is free, provided it is for the same exhibition or event. For an exhibition, you can change the date yourself via your order confirmation email or by logging into your account and updating your order there. Would you like to change the date of an event? Please email tickets@kanal.brussels. This is only possible before the event’s start date.

The different admission fees are listed on the ticket page for exhibitions. Reduced rates are only available upon presentation of valid proof at the ticket control.

• -12 years: free
• 13 to 18 years: 2,50 € / 5 € combi
• 19 to 26 years: -50 %
• +65 years: -10 %
• Teacher Card: -50 %
• European Disability Card: -50 %
• Jobseeker: -50 %
• Groups: -25 %  
• Article 27: 1,25 €
• Brussels Card: free
• museumPASSmusées: free
• ICOM: free
• Press Card: free

• -26 years: -25 %
• +65 years: -10 %
• Teacher Card: -15 %
• Jobseeker: -25 %
• Article 27: 1,25 €